ISO/IEC 20000

Welcome ISO/IEC 20000 is the fastest growing accreditation scheme worldwide and is the first formal international standard for IT Service Management (ITSM). It is rapidly being accepted as the definitive benchmark of effective ITSM quality processes. ISO/IEC 20000 promotes an integrated best practice process approach to service management whilst defining a set of prescriptive controls against which an IT organization can be assessed.
Mehr’s ISO/IEC 20000 Consultancy offers realistic and practical advice and guidance based on our knowledge and expertise on the standard.
ITIL® is the de facto best practice guide for IT Service Management (ITSM). Mehr’s ITIL Consultancy will prepare you for the implementation and adoption of ITIL best practice principles within your organization.
Drawing on the considerable experience and knowledge of our team of ITSM consultants can provide ITIL consultancy includes development of your service strategy, assessment, implementation and continual service improvement.

Benefits of ISO 20000: